We help you deliver better care experiences

The issues we address

Despite advances in medical treatments, doctors keep making harmful diagnostic errors
and still cannot tackle life-threatening patient non-adherence primarily due to:

Poor patient-provider
communication

• Inefficient communication via
  SMS/Viber/Whatsup
• Poor patient follow-up

Poor doctor-to-doctor collaboration

• Ineffective exchange of medical records/opinion via email & telephone
• Data privacy violations

Absence of clinical decision
assistive tools

• Errors resulting from doctor cognitive limitations and time constraints (i.e. preventable drug allergies etc.)

1. Collaborate with patients and their families to improve non-adherence

Patient non-adherence to medical plans is an enormous problem that is still largely unaddressed by the healthcare system. It can be as high as 50% causing a huge amount of unnecessary physical and emotional suffering, financial loss, and premature deaths. It is estimated that poor adherence leads to 125.000 preventable deaths each year in the US alone¹.

Factors contributing to poor adherence are myriad but some of the most evident include those that are related to poor patient-physician communication and those that are related to patient behavioral issues such as inattention and procrastination simply because most people don’t care about their health care or because they don’t know how to care for on a daily basis.

To tackle poor patient compliance, Collaborate provides doctors with tools such as:

• A patient portal so that patients can have easy access to their health plans and other key medical information (i.e.doctor’s articles)
• A messaging app so that doctors and patients can communicate efficiently
• A smart monitoring tool that detects patient non-compliance and generates automatic notifications to doctors, patients and family members

Patient engagement and monitoring is financially and clinically inefficient when providers rely on telephone-based outreach but it can save lives when performed using cutting-edge technology and automations.

2. Get 2nd opinions and shield your decisions with error-detection algorithms

Medical diagnosis is a high-risk area for errors. The United States Institute of Medicine reports that medical errors affect at least 12 million adults (or 1 in 20 adults) each year and may be responsible for 44.000 to 98.000 deaths per year in the U.S.A. alone.²

The problem is currently addressed by the World Health Organization and causes include primarily cognitive errors (identified in over half of the cases), such as failure to synthesize the available evidence correctly, or system flaws such as problems with communication and coordination of care among the patient and the health care professionals involved³.

In alignment with solution recommendations derived from systematic research, Collaborate helps you avoid diagnostic errors by:

• Reducing cognitive load through better organization gathering & display of medical information
• Promoting collaborative diagnosis so experts and colleagues can easily share their opinions with you
• Facilitating communication & coordination of care with your patients
• Generating alerts and warnings when our algorithms detect potential errors such as diagnosis deviations or drug allergies

By avoiding diagnostic errors not only do you save time but most importantly you avoid patient discomfort which can significantly damage loyalty to your practice.