Last Updated on 09/03/2022

Collaborate Healthcare P.C. (“Collaborate” and/ or “We”) notifies the natural persons who are under a Health Service Provider’s care and who have not registered themselves in the CHC (as explained below) (the “non-registered Patients” and/ or the “data subjects”), of the following in regard of the processing of their personal data by Collaborate, it is capacity as data controller (the “personal data”).

Collaborate Health Cloud (CHC) means the hosted and locally installed software solution, application or platform developed by Collaborate which is accessible through the Website, the App Store and the Google Play store, and provides its users with patient management related services. For further and detailed explanations on the capitalised terms used in this Notice, please refer to the Terms of Use

1. Identity and contact details of the controller

Collaborate Healthcare P.C. with VAT number: EL801163488 and registration number at G.E.MI 150551009000. Address: 1st Km, Peanias Markopoulou Ave, 19002 Peania, Greece. Telephone: +30-2102208540. Email:

2. Contact details of the controller

Address: Collaborate Healthcare P.C., 1st Km, Peanias Markopoulou Ave, 19002 Peania, Greece. To the attention of the DPO. Email:

3. Purposes and legal basis of processing personal data

The purposes of processing personal data is to provide and maintain statistical information relating to the use of CHC. In particular, we may reuse the data inserted into the CHC by its registered Users, namely the Health Service Providers, for the purpose of improving our cloud computing services through the creation of statistics. For such data processing, the legal basis for the processing shall be the collection and maintenance of statistical information. For the above purpose, Collaborate does not proceed with automated decision-making, including profiling of the data subjects.

4. Categories of personal data

We may process the following personal data: the Health Service Provider (transferor/ originator of the non-registered Patients’ personal data); the non-registered Patients’ information, including any personal data that may be disclosed by the registered Users in the context of their use of the CHC.

5. Source of the personal data

The source of the personal data, as the case may be, is the Health Service Provider under whose care is the non-registered Patient, who has been registered and is making use of the CHC.

6. Recipients of personal data and data retention time

As the case may be and depending on the purpose of processing, personal data may be transmitted to authorized employees of Collaborate, to companies associated with Collaborate with which we have concluded a contract and which process the data on our behalf (e.g., IT companies, IT service providers, etc.), within their competencies and subject to the obligation of confidentiality, secrecy and compliance with the data protection legislation. In addition, we may transmit personal data, if needed, to the originator Health Service Provider. Personal data shall not be transmitted outside the European Economic Area. The personal data will be anonymized as soon as the statistical purposes allow.

7. Data subjects’ rights

The data subjects have the following rights under the applicable law: (a) to receive a copy of their personal data or/ and request that personal data be rectified or/ and request the deletion or restriction of processing or/ and object to the processing of personal data or/ and their right to data portability or/ and (b) the right to file a complaint with the Hellenic Data Protection Authority (

Ready to boost your practice?

Try out today or contact sales to schedule a demo.